Privacy Policy for NaturaPet Solutions Sàrl-S
At Oscar’s Favourites, accessible at https://www.oscars-favourites.eu, one of our top priorities is the privacy of our visitors. This Privacy Policy outlines the types of information collected and recorded by Oscar’s Favourites and how we use it.
If you have additional questions or need more information about our Privacy Policy, feel free to contact us by email at hello@oscars-favourites.eu or by phone at +352 691 221 995.
This policy applies only to information collected through our website and not to data collected offline or through other channels.
Consent
By using our website, you agree to this Privacy Policy and its terms.
Information We Collect
We collect the following types of information:
- Personal information you provide when placing an order (name, address, phone number, email)
- Information you provide when contacting us directly (including messages or attachments)
- Technical data collected via cookies or tracking tools (e.g., browser type, IP address, time stamps)
Log Files
Oscar’s Favourites follows a standard procedure of using log files via our hosting provider EuroDNS. This data may include IP addresses, browser type, ISP, timestamps, and referring/exit pages. This data is used to analyze trends and improve the website experience and is not linked to personally identifiable information.
Cookies and Web Beacons
We use cookies to enhance your browsing experience, remember preferences, and understand how users interact with our site. You can disable cookies in your browser settings.
Payments
We use Stripe as our secure payment platform. We do not store or access your payment card details — all payment data is securely handled by Stripe in compliance with GDPR and PCI standards.
Advertising Partners
We may work with platforms like Facebook (Meta) for marketing purposes. These third parties may use cookies or tracking technologies in accordance with their own privacy policies.
Consent
By using our website, you agree to this Privacy Policy and its terms.
GDPR – Your Data Protection Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access, correct, or delete your data
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, please contact us at hello@oscars-favourites.eu. We will respond within one month.
Children's Information
We do not knowingly collect personal data from children under 13. If you believe your child has shared such data, please contact us and we will delete it promptly.
Updates to This Policy
We may update this policy from time to time. The latest version will always be available on our website with the revised date.
NaturaPet Solutions Sàrl-S
15 rue Guido Oppenheim, L-2263 Luxembourg
📞 +352 691 221 995
